We’re here to help. Reach out anytime at sales@chalkd.com or send us a message through the chat bubble on our site — we’ll respond as quickly as possible.

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Chalkd Apparel

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Track A Package

Returns

Have a question that doesn’t fit anywhere else? Start here. From contact details to brand background, this section helps you quickly find the right info — or the right person to talk to.

General Questions

How do I track my order?

How long does delivery take?

How much does shipping cost?

What is your shipping policy for regular orders?

What is your shipping policy for pre-orders?

Pre-order Notice

Do you offer free shipping?

Do you offer expedited shipping?

Do you ship to my country?

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

Can I edit or add anything to my order?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

Orders & Shipping

What’s your return policy?

How do I start a return?

How do I make a return?

When will I get my refund?

Do you offer refunds or exchanges?

What do I do if my item(s) arrives damaged?

Returns & Exchanges

I’m having trouble logging in.

Do I need an account to order?

Account & Login

How do I apply promo/discount codes?

What payment methods do you accept?

Why isn’t my promo code working?

Payments & Discounts

What sizes do you offer?

How should I care for my apparel?

Do you restock sold-out items?

What does “Unisex Fit” mean?

Product Information